Shipping policy

 

We aim to process and dispatch all orders as quickly as possible.

PROCESSING TIME
Orders are typically processed within 1-3 business days. During launches, campaigns, or high-demand periods, processing times may be slightly longer.

DELIVERY TIMES
Delivery times vary depending on location and chosen shipping method. Estimated delivery times are shown at checkout and in your shipping confirmation email.

SHIPPING CONFIRMATION
Once your order has been dispatched, you will receive a confirmation email with tracking information.

UNCOLLECTED PACKAGES
If a package is not collected and is returned to us, we reserve the right to charge a handling and return shipping fee.

INCORRECT ADRESS
Please ensure your shipping details are correct before completing your order. We are not responsible for delays or lost packages due to incorrect information provided at checkout.

DAMAGED PARCELS
If your parcel arrives damaged, please contact us as soon as possible with photos of the packaging and products.