Page Heading

Return policy

We hope you enjoy our products as much as we do. If you are not satisfied with your purchase, you can easily return your Riad product(s) within 14 days of receiving your order.
Please note that product(s) must be returned unused, undamaged, and in their original blue cardboard outer packaging, which must remain sealed and thus unopened. Returns that do not meet these requirements will unfortunately not be refunded. Please also ensure that you choose a suitable cardboard packaging for your return to prevent the item(s) from being damaged in transit.
It may take up to 14 days for your transaction to be processed. Your refund will be issued in the form of the original payment, such as the credit card used for the order. Shipping and handling charges are non-refundable. Please note that gift cards are sold out.
To initiate a return, please contact info@riadcosmetics.com for further instructions. Please note that the customer is responsible for the return shipping charges.